Using the Nadler Tushman Congruence Model / by Diederik Zunneberg

Using the Nadler Tushman Congruence Model, click to enlarge image

Basic problem analysis steps using the Nadler Tushman Congruence Model for Diagnosing Organizational Behavior:

  1. Identify symptoms
  2. Specify inputs
  3. Identify outputs
  4. Identify problems
  5. Describe components of the organization
  6. Assess congruence
  7. Generate and identify causes
  8. Identify action steps

 

 

Explanation:

  1. Identify symptoms: List data indicating possible existence of problems.
  2. Specify inputs: Identify the system. Determine nature of environment, resources, and history. Identify critical aspects of strategy.
  3. Identify outputs: Identify data that define the nature of outputs at various levels (individual, group/unit, organizational). This should include desired outputs (from strategy), and actual outputs being obtained.
  4. Identify problems: Identify areas where there are significant and meaningful differences between desired and actual outputs. To the extent possible, identify penalties; that is, specific costs (actual and opportunity costs) associated with each problem.
  5. Describe components of the organization: Describe basic nature of each of the four components with emphasis on their critical features.
  6. Assess congruence: Conduct analysis to determine relative congruence among components (draw on submodels as needed)
  7. Generate and identify causes: Analyze to associate fit with specific problems.
  8. Identify action steps: Indicate the possible actions to deal with problem causes.

 

Based on: A Model for Diagnosing Organizational Behavior, Nadler, Tushman | Stormbal Consulting | Classic Models Review | Diederik Zunneberg | #160005 c01