Change management process models | Kotter, Jick, Garvin, Mento et al
Change management process models: John Kotter (1995) Strategic model for transforming organisations (Kotter’s 8 step model), Todd Jick (1991) 10 steps for implementing change, David Garvin (2000) GE’s Change Acceleration Process (CAP / GE’s Change model, Anthony Mento, Raymond Jones, Walter Dirndorfer (2002) 12 step model to implement change | Click on image to enlarge
John Kotter (1995) Strategic model for transforming organisations
1. Establish sense of urgency
2. Form a powerful guiding coalition
3. Create a vision
4. Communicate the vision
5. Empower others to act on vision
6. Plan for and create short-term wins
7. Consolidate improvements, producing more change
8. Institutionalise new approaches
Todd Jick (1991) 10 steps for implementing change
1. Analyse the organisation and its need for change
2. Create a shared vision and common direction
3. Separate from the past
4. Create a sense of urgency
5. Support a strong leader role
6. Line up political sponsorship
7. Craft an implementation plan
8. Develop enabling structures
9. Communicate, involve people, be honest
10. Reinforce and institutionalise the change
David Garvin (2000) GE’s Change Acceleration Process (CAP / GE’s Change model
1. Leader behaviour
2. Creating a shared need
3. Shaping a vision
4. Mobilising commitment
5. Making change last
6. Monitoring progress
7. Change systems and structure
Anthony Mento, Raymond Jones, Walter Dirndorfer (2002) 12 step model to implement change
1. Identify the idea and its context
2. Define the change initiative
3. Evaluate the climate for change
4. Develop a change plan
5. Find and cultivate a sponsor
6. Prepare your target audience
7. Create the cultural fit – making change last
8. Develop and choose a change leader team
9. Create small wins for motivation
10. Constantly and strategically communicate the change
11. Measure the progress of the change effort
12. Integrate lessons learned